Returns & Exchanges

At OneSkin, we stand by the science of our longevity skincare and want you to be completely satisfied with your results. If you are not happy with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging if possible and drop the shipment off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.